"I have worked with the owners of Open Hotel and Alternate Image, Michelle and Jeff, since the mid 90's. From hotel web site design and hosting to email services SEO and GDS. They have done work at 5 hotels and our local hotel motel association that I have either managed, provided consulting services or served on the board of directors. In addition the have done multiple web sites for our Convention and Visitors bureau. You will never deal with a more professional or honest group of people providing these kind of services to the hospitality industry. They stay current with providing new technology to our hotels. Cost is a big reason we use Open Hotel. Why would we pay a commission for reservations made on our own hotel website? One point maintenance and management integration with the GDS is wonderful. To do work on your hotels booking engine and have it set the same rates on the GDS is a big time saver. Less chance of errors in doing it in one system. Over the years switched hotels off of unirez. They charged resv fee and commissions. Commissions kill you on long stays. Switching your gds to open hotel should be a profitable change. Open Hotel will do her best to make it painless and guide you through the process."